Política de envío

SHIPPING & RETURNS

SHIPPING RATES

Free Shipping with orders of 65$CAD or more to Canada and USA. Shipping rates are set according to service and carrier chosen. For all USA orders all of our Saco products are shipped to you from the Canada via a secure, tracked shipping method. Free shipping will be applied at checkout and does not include duties.

All orders are calculated at checkout and will vary depending on the weight and destination of your order.  We ship to all 50 states, as well as Canada, Mexico, and international.

After an order is placed, we will process and ship it out within 48-72 Hours . Once your order has shipped, you'll receive an email notification with your tracking details.

We expect that once order has been shipped  you will receive your order within 5-7 business days from the day the order was shipped. For International shipment you will receive your within 14-20 business days from the day the order was shipped. 

We are not responsible for any delays caused by customs or other factors beyond our control.


If you have any questions about our shipping policy, please contact us at  sacohaircare@gmail.com

 



SHIPPING TIMES

For all order Canada, USA anf international after an order is placed, we will process and ship it out within 2-3 business days.(excluding holidays and weekend) Once your order has shipped, you'll receive an email notification with your tracking details. Shipping times vary depending on your location and shipping service selected and guidelines set according to carriers  For Canada and USA 5-7 business days from the day the order was shipped. For International shipment you can expect to receive your order in 14-20 business days from the day the order was shipped. 


RETURN POLICY

If you're not 100% satisfied with your product, we'll accept a return or exchange within 30 days of the purchase date.

To initiate a return or exchange, please reach out to our customer service team at sacohaircare@gmail.com . Please include your order number, the name of the item you'd like to return, and reason for the return.